Silent gratitude isn’t much use to anyone.  ~ G.B. Stern

Thankfulness. So much rides on one word and, yet, so little thought is given to it. It’s easy to be thankful when life goes smoothly, or when gifts of presents or presence are received. What of the plethora of other moments or services though?

I’ve come to write pending thank-you notations on Post-Its to remind me to send them to those we don’t often think to thank. One such Post-It has been hanging around my desk since February. {Am I the only one who blinked on Valentine’s Day and opened my eyes to nearly mid-July?} My notation was just a name scribble in haste.

Thank you keyboard key

So today I took the note down and typed a thank you to the person whose name has hung around my world for six months: the Bank of America customer relationship manager who assisted us in obtaining our mortgage loan modification and made it a little less harrowing of an ordeal.

When our perils are past, shall our gratitude sleep?  ~ George Canning

Especially now, when nearly every form of media is quick to tell us how horrible the banking and mortgage industries are {and often rightfully so}, it’s important to acknowledge those individuals who persevere to do their jobs thoroughly and effectively under the shadow of unscrupulous corporate leaders.

Empathy — a meld of the Greek words for passion + feeling — is at its deepest when we take the time to thank those who serve in often thankless professions. If you’ve ever worked in a field where ridicule outweighs compliments, then you know how much it means to an employee to receive a note of thanks for a job well done; a positive document that can be placed in their employee file amid all the annual evaluations.

I know. I’ve been on both sides of the fence: as an employee and as a customer / consumer.

Thank you pen

Give thanks in all circumstances; for this is the will of God in Christ Jesus for you. ~ 1 Thessalonians 5:18

The process of going through a mortgage loan in-house modification is long and riddled with frustrating ambiguities. You have to thoroughly understand the requirements and diligently meet deadlines for documentation. Often you are pitted against a customer service representative who is just as weary as you are and that weariness comes across harshly over the phone — both ways. However, I believe that most employees are sincere in their efforts to help their customers, they just haven’t been given the proper tools to handle the upset of a nation turned financially upside-down.

Gratitude is a quality similar to electricity: it must be produced and discharged and used up in order to exist at all.  ~ William Faulkner

It’s admirable to thank those who serve us in highly visible and dangerous professions, but it is no less laudable to extend a word or two of thanks to those who work in cubicles, over phones and computers, in industries that have been less than commendable over the last decade.


Being a writer is an endless study in human transition and lessons learned or forgotten or misapplied.

~ Sloane Crosley

On a different note, I am in the midst of transition with my blog.  I need to make changes so that the voice I express in my posts syncs up more with the voice of my soul. I haven’t really accomplished that with my blog in its current format. Outside influences have left a residue that I need to soak out and lift off this space, so that I can once again claim it as my own. I know that those of you who are Creatives understand and I relish your support in making changes here. ~ Blessings


  1. Some kindred thoughts. I’m left ‘wondering’ for more of your thoughts. I’m curious and interested in your plans to unite your blog voice and your soul voice. So honest, you are, and willing to put the hard work in.
    Best, Becky

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